Privacy Policy

1. Introduction

Welcome to Memorial Heritage. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we handle your personal data when you visit our website and use our services.

2. Information We Collect

Personal Information

When you create an account or submit a memorial, we collect:

• Account Information: Username, email address, and password (encrypted)
• Memorial Information: Names, dates, stories, photos, and country information of deceased individuals
• Usage Data: How you interact with our website, pages visited, and features used

Automatically Collected Information

• Cookies: We use cookies to remember your preferences and improve your experience
• Log Data: IP address, browser type, device information, and access times
• Analytics: We use analytics tools to understand how our site is used

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our memorial creation and browsing services
• Create and manage your user account
• Process and display memorial submissions
• Send you important updates about our services
• Improve our website and user experience
• Prevent fraud and ensure security
• Comply with legal obligations

4. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device that help us provide a better experience.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly (login sessions, security)
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how visitors use our site

Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in these circumstances:

• Public Memorials: Information you submit for approved memorials is publicly visible
• Service Providers: We use Cloudinary for image hosting
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you explicitly agree to share information

6. Data Security

We implement appropriate security measures to protect your personal data, including:

• Encrypted passwords using industry-standard hashing
• Secure HTTPS connections
• Regular security updates and monitoring
• Restricted access to personal data

Note: No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Withdrawal: Withdraw consent for data processing
• Portability: Request your data in a portable format
• Object: Object to certain types of data processing

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Memorial data is retained indefinitely unless you request deletion. Account data is retained while your account is active.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: